Terms And Conditions

These terms and conditions set out the rules and regulations for dealing in any way with M3LM Design Company.

This agreement commences on the date you agree to and read it.

By accessing this page, we assume that you accept these terms and conditions. Do not continue to use this page or deal with M3LM Design in any way if you do not agree to all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement, Cancellation Policy, Refund Policy, Delivery Policy and all Agreements: "The Company", "Ourselves", "We", "Us", "M3LM", "M3LM Games", "M3LM Design", "M3LM Group", "The Company", and "Our Company" refer to "مؤسسة ميم عين لام للبرمجيات", a registered entity in the Jordanian Ministry of Industry and Trade, under the number: 500016, and its address is: Jordan, Amman. The term "Client", "You", "Your", "You", "Yours" refers to the person dealing with our company in any way and to any person who has entered this page. The term "Parties" or "Both Parties" refers to both the client and the company, and the term "Goods" refers to the goods and services provided by M3LM Design, and "Your Goods" refer to the goods and services purchased by the client from M3LM Design.

1- Introduction
1.1- By accessing our services or using any of the tools provided by M3LM Design ("The Company"), you agree to comply with these Service Terms ("Terms"). If you do not agree to these terms, you are not allowed to use our services.

2- Services
2.1- The company offers a wide range of graphic design services and tools, including but not limited to logo design, branding, illustration, and print design.
2.2- All services are provided "as is" and the company disclaims any warranties, expressed or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

3- Client Obligations
3.1- Clients agree to provide accurate, current, and complete information as required by the company for the purpose of providing the services.
3.2- Clients agree to cooperate with the company and provide timely and constructive feedback.

4- Intellectual Property Rights
4.1- The company retains ownership of all original artwork, drafts, designs, and other materials created during the provision of the services until full payment is received.
4.2- Upon receipt of full payment, the client is granted a non-exclusive, non-transferable license to use the final results for their personal or commercial purposes.

5- Design Details
5.1- The client must provide all necessary details regarding the required work, including brand colors, fonts, images, texts, and any other relevant information before work on the project begins.
5.2- If the information provided by the client is unclear, the company reserves the right to request further clarification before starting work.
5.3- If you do not have a specific design idea and requested us to provide the idea, the design that will be presented will be considered final and you cannot modify it or add a new idea on your part after the delivery of the design or after the work has begun.

6- Modifications and Changes
6.1- The client may request modifications to the design during the review phase. The company determines the number of free modifications allowed in the initial agreement, and additional fees will be charged for any modifications exceeding this number.
6.2- Once the design is confirmed by the client, no additional changes can be made to the design, and the work is considered complete.
6.3- If the client decides to change the original design idea after confirming it, this may be considered a new request and may require additional fees.

7- Delivery and Deadlines
7.1- The company will deliver the final designs to the client by the agreed-upon dates in the initial agreement.
7.2- If the client delays in providing the materials or information needed to complete the work, the agreed-upon delivery schedule may be affected, and the company is not responsible for any delay resulting from this.
7.3- The company always strives to deliver on the agreed-upon dates, but in the event of unforeseen circumstances beyond our control, we are not responsible for any delay in delivery.
7.4- The client must consider that each modification may delay the agreed-upon delivery and the company cannot be held responsible for delays resulting from modification requests.

8- Inquiries about Goods and Services
8.1- All members and users have the right to inquire about any goods or services provided by Moalem Design, and Moalem Design commits to respond to all your inquiries accurately and comprehensively.
8.2- You expressly, openly, and explicitly acknowledge that once you purchase any service or goods, you have been informed of all the information, benefits, flaws, positives, and negatives related to the goods or services, and all that concerns this good and service. You have seen all the advertisements related to this good or service published by Moalem Design, and you have inquired about the goods from the company team, and they have fully responded.

9- Responsibility and Accountability
9.1- Once you purchase any goods or services from Moalem Design, and when registering the order, the order will be officially recorded in the name of the person who made the payment. This means that you are solely responsible for this good and for your adherence to the terms and conditions.
9.2- You may not delegate any individuals, establishments, or any entities to represent you in responsibility or accountability and in communicating with us and making any changes to the order or goods or service.

10- Cancellation Policy
10.1- At Moalem Design, once any payment process is completed and an order is registered, you are not entitled under any circumstances to cancel the purchase or request a return process. Given the company's reliance on the latest technologies and systems to organize work, all systems do not accept any cancellation or return after the payment process is completed and the order is registered in the system.

11- Return Policy
11.1- At Moalem Design, whatever the circumstances, you are not entitled to request a refund at all. In case there is any malfunction, problem, error in any of the goods or services, or any problem caused by the company, the company is responsible for solving this problem or error as soon as possible.

12- Age Restrictions
12.1- Services and goods are intended only for individuals who are at least eighteen (18) years of age. You confirm and acknowledge that you are at least 18 years of age and possess the full capacity to enter into this agreement and comply with all its terms.

13- Imitation and Intellectual Property Rights
13.1- We offer design services according to the client's requirements and requests. We are not responsible for any imitation, reproduction, or use of any idea or design that may have been used by other parties.
13.2- The client must ensure that the requested design does not infringe on the intellectual property rights of third parties. The client is solely responsible for any disputes that may arise due to the violation of intellectual property rights.
13.3- If the client provides materials or designs as part of a service request, the client assumes full responsibility for any legal disputes arising from the use of these materials.
13.4- If you request a design good and we deliver it to you, and you find that there is another design similar to the same idea, whether the imitation was intended or not, we assume no responsibility to the client or the owner of the imitated idea. Neither of them has the right to request a redesign from us or to pay any compensation, and the company bears no responsibility whatsoever regarding this matter.

14- Pricing and Payment
14.1- The client must pay the full agreed-upon amount before work commences.
14.2- All prices mentioned do not include value-added tax or any other fees unless specifically stated.

15- Delivery Policy of Goods and Services
15.1- If you purchase a design good, the final design will only be delivered in JPEG, PNG, or GIF format. The complete project files (such as PSD files) will not be delivered unless previously agreed upon.
15.2- Delivery will be carried out based on the specified and agreed-upon duration as indicated in item number 7.
15.3- Delivery will occur through the sending of a download link for the designs via email, the order ticket on the website, the Discord server, or any other method. This link will remain active for 180 days from the date of sending. After this period, we assume no responsibility for retaining the designs, and you are not entitled to request that we resend the link.
15.4- In case of any emergency that leads to the loss of the link before the specified period, we are not responsible for this if the situation is an emergency and beyond our control.

16- Interaction and Communication
16.1- Parts of the systems of "M3LM" company in their various forms provide users with the opportunity to post and exchange opinions and information in certain areas of the systems. Naturally, " M3LM " company does not filter, edit, publish, or review comments before their presence on the systems. The comments do not reflect the views and opinions of the " M3LM " company, its agents, and/or its affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, the " M3LM " company shall not be liable for the comments or for any liability, damages, or expenses caused and/or incurred as a result of any use and/or posting and/or appearance of the comments on the systems.
16.2- You hereby agree to and warrant the following:
16.2.1- You are entitled to post the comments on our systems and have all necessary licenses and consents to do so;
16.2.2- The comments do not infringe any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
16.2.3- The comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material which is an invasion of privacy;
16.2.4- You will not use the comments to solicit or promote business or custom or present commercial activities or unlawful activities.
16.3- You hereby grant the " M3LM " company a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your comments in any and all forms, formats, or media.

17- Legal Acknowledgment
17.1- By accessing this page and our services and goods, and dealing with us, you acknowledge and agree that you can be legally bound by these terms and accept the responsibility to comply with them.

18- Governing Law
18.1- These terms are governed by and construed in accordance with the laws of the Hashemite Kingdom of Jordan, without regard to conflict of law provisions.
18.2- Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. If any provision of these terms is held to be invalid or unenforceable by a court, the remaining provisions of these terms will remain in effect. These terms constitute the entire agreement between us regarding our platform and supersede and replace any prior agreements we might have between us regarding the platform.

19- Changes to the Terms and Conditions
19.1- We reserve the right to modify the terms at any time by posting the amended terms on this page. You should review these terms periodically.
19.2- Your continued use of the goods or services or dealing with us in any way after posting the amended terms means that you accept and agree to the changes. You are expected to review this page frequently to be aware of any changes, as they are binding on you.
19.3- By accessing the goods or services after any modifications become effective, you agree to abide by the modified terms. If you do not agree to the new terms, you are no longer permitted to use the goods or services.

20- Termination of the Agreement
20.1- This agreement is in perpetuity and is irrevocable, unassailable, indisputable, and irreversible, even if you no longer continue to use the goods or services.